Customer Service

Good Shop Automotive Repair purchased B&M Auto Specialist in July 2023.  Good Shop is still locally owned and operated and that means we drive on the same roads you do!  Good Shop is committed to building relationships by providing Mansfield and the surrounding communities with honest, reliable, and expert auto repair.  We know everyone has a “smart friend” they call when they have a question or need advice.  When you have questions or need advice about your car let Good Shop be the smart friend you call.  Remember, we don’t just work on cars, we fix them!
In today’s economic environment, we know you need to extend your car’s life as long as possible. While everyone knows some car problems are unavoidable, regular maintenance can help to prevent most costly repairs. Let us assist you with all your preventative maintenance and auto repair needs.  Our advisors will help you understand your car’s needs and give you expert advice on how to keep it on the road as long as possible.  We want you to have a positive experience when you visit Good Shop, and we know unplanned car repairs can put a strain on your wallet, that is why Good Shop partners with Synchrony Car Care for practical repair financing solutions.  You depend on your car, that’s why you should depend on Good Shop to keep it on the road.

It’s hard to know who to trust with your cars.  Give us the opportunity to earn your trust and you can have life long confidence in Good Shop and our integrity.

Mission Statement:

Our mission is to provide high-quality auto repairs and maintenance while building close relationships with our community which includes our neighbors, friends, and family. Excellent customer service is a valued expectation of our company. We strive to provide an exceptional experience with every visit to Good Shop Automotive Repair. We are committed to being on the cutting edge in the auto repair industry with state-of-the-art diagnostic equipment to provide our clients with peace of mind knowing their vehicles will be repaired right the first time.

It is our mission to serve Mansfield and surrounding communities by providing honest, reliable, and expert automotive repair and maintenance services.  Earning your trust and confidence is our highest priority.

We strive to always DO THE RIGHT THING!

The RIGHT THING for our CUSTOMERS
The RIGHT THING for our EMPLOYEES
The RIGHT THING for our SHAREHOLDERS